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32Red No Deposit Bonus, Daily Deal, and Other Promotions You also can opt-in for a number of great promos that complement the welcome package. One of these is the no deposit bonus. You can get €10 from 32Red without investing any money. 32Red Casino Bonuses Infographics. Bonuses on SlotsSpot for 32Red Casino. The first bonus in the list of 32Red Casino bonuses is 10 free spins 2020 offer. It’s a free bonus that has no deposit. Not everyone is allowed to get 32Red Casino bonuses – only for the first 1000 clients. $10 Free - No Deposit Needed. Terms and Conditions Apply. Register at 32Red today and receive $10 free. No deposit, No delays, No fuss - just $10 in real casino chips instantly added to your account, on the House. This unrivalled bonus lets you try your luck on any of our casino games and win CASH without making a deposit. No Deposit Bonus; Claim your Free $10. Register at 32Red today and receive $10 free. No deposit, No delays, No fuss - just $10 in real casino chips instantly added to your account, on the House. This unrivalled bonus lets you try your luck on any of our casino games and win CASH without making a deposit. It's no wonder we are Casino of the Decade. It’s a free bonus that has no deposit. Not everyone is allowed to get 32Red Casino bonuses – only for the first 1000 clients. The bonus can be activated without the 32Red casino bonus code, but its available only for depositing players who make bets from time to time. Only the most active ones can get help during the gambling session.
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32Red's been around since 2002 and has built up a good reputation thanks to its collection of exciting games, its many promotions, and its user-friendly site design. It’s designed with both beginners and more seasoned players in mind and aims to offer everyone a top-quality online gambling experience, with plenty of roulette options available.
Gaming options at 32Red Casino
At 32Red Casino you’ll find an impressive collection of games. There are more than 400 lined up, including everything from video slots and table games, to poker and Slingo. You’ll also find some live dealer games that offer a more immersive experience than traditional animated games. There are nearly 20 roulette games available to play too, with the casino offering both the American and European versions of the game, as well as newer variants such as Multi-Wheel and Lightning Roulette. At 32Red, fans of the little wheel won't be left wanting for choice!
Some of the many providers that supply the casino with its games include Microgaming, Evolution Gaming, and NetEnt.
Reliable software
The casino offers games from a wide variety of providers, including many of the most reliable and successful ones around like NetEnt, Microgaming, and Evolution Gaming. The advantages of playing games from leading providers include higher quality and smoother gaming experiences.
Welcome bonus and other promotions
The casino offers a £10 no deposit bonus for new players. Simply register and once your account’s set up, you’ll receive a free $10 to use - there’s no deposit required. When you make your first deposit, you receive a 150% match bonus of up to $150. The minimum deposit required to qualify for this promotion is $10. According to the casino, you have to be depositing with a debit card to receive this bonus; further terms and conditions apply.
My Red Rewards & Ruby Tuesday
These are daily promotions that are tailor-made for you. Each one is only available for a single day. They can include free spins and bonus money. On Tuesdays it’s Ruby Tuesday where you can earn double loyalty points on selected slots.
Red Ruby Rewards
This is the casino’s loyalty scheme. Earn points as you play games with real money. There are four tiers: Bronze, Silver, Gold and Platinum. As you earn Red Rubies (loyalty points), you can exchange them for bonus money.
The 32Red Casino VIP Program
Club Rouge is 32Red Casino’s VIP program. If you make it to the Platinum level of the Red Ruby Rewards scheme, you may be invited to become a VIP. Accept the invitation and you can look forward to exclusive perks and bonuses, such as:
Deposit & Withdrawal options
Quite a few payment methods are accepted at 32Red Casino. Some of the many options you can choose from are Visa, Mastercard, Neteller, Skrill,PayPal,and EcoPayz. Most deposits are instant and there are no fees charged.
If you make a withdrawal before 10:00 am EST, it will be processed on the next working day. If your withdrawal’s made after 10:00 am EST, it may take an additional working day to be processed. There are no fees for making withdrawals. Use an e-wallet for the fastest withdrawals - your money will reach you the same day they’re processed.
32Red Casino app & mobile gaming
32Red Casino caters to mobile users very well. There’s a mobile site where you can play mobile roulette and lots of other touchscreen-friendly games. On top of this, there are two apps you can download: one is for casino games, the other is for sports betting. Both apps are designed to offer reliable and user-friendly mobile gambling experiences. If you want to visit the mobile site, simply type ‘32Red Casino’ into your device’s web browser and the casino should be the first result that comes up. You’ll find that most of the desktop site’s games are playable on mobiles.
Safety & fair play
The casino is owned and operated by the company Kindred Group Plc. This company is based in Gibraltar and has two gambling licenses: one is supplied by the Government of Gibraltar, the other by the UK Gambling Commission. The casino is fully certified by eCOGRA, a leading organization that tests gaming and security software.
Customer service
32Red Casino has a large Help Centre with answers to many different questions listed. To get in touch with customer service, you can fill out an email form or call the helpline.
Final thoughts on 32Red Casino
32Red Casino has been entertaining players from around the world for nearly two decades and it certainly still impresses us. Now it’s your turn to sign up and see what the casino’s all about. Become a member of this reliable and trustworthy online casino and you’ll no doubt enjoy the 32Red experience. There are all sorts of casino games available, with sports betting, bingo and poker also on offer here.
Become a member of 32Red Casino and don’t forget to work your way up the loyalty scheme. If you’re lucky enough, you may end up becoming a VIP!
32Red Casino FAQ
Is 32Red Casino legit?
Yes. They operate with two gambling licenses from major regulatory authorities and take all the necessary steps to ensure players are always safe.
How do I withdraw money from 32Red Casino?
To make a withdrawal, simply click on ‘Deposit’ then ‘Withdraw’. Most of the casino’s accepted payment methods can be used for withdrawals and there are no fees.
Does 32Red Casino have a no-deposit bonus?
There is a no deposit bonus you can claim at 32Red Casino. You qualify for this once you’ve set up your account and before you’ve even made your first deposit. Head to the casino’s promotions section for more info.
How do I sign up with 32Red Casino?
Pay a visit to the casino and in the top right-hand corner of the homepage you’ll see a button with ‘Sign Up’ on it. Click on this and then fill out the registration form to get your account set up.
How do I contact customer support?
You can get in touch by completing an email form and sending it off, or calling the phone number supplied.
Overview
32Red is a classic European Internet club. The operator is distinguished by a purely British sense of humor, commitment to traditions and loyalty towards clients. The casino has existed for over 15 years and has a small but loyal audience.
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Details
Casino | 32Red |
---|---|
Website URL | https://www.32red.com/ |
Founded | 2002 |
Headquarters | 32Red Ltd., Suite 2B, 143 Main Street, Gibraltar |
Support Number | 0808 180 3232 (international) |
Support Types | Phone, e-mail, FAQ, online chat, social networks |
Languages | English( British, canadian), Japanese, Italian |
Casino Platform | 32 Red Ltd |
No deposit bonus | 10€ |
Minimum 1st Deposit | 10€ |
Bonus for 1st deposit | from 10€ : 32€ (160€) |
Bonus for 3rd deposit | - |
Main BONUS | 10€ : 32€ (160€) |
RTP | 96,62% |
Free demo-games | Open Demo |
Regulated | |
Regulation | Government of Gibraltar (no. 019), United Kingdom Gaming Commission (no. 000-039430-R-004) |
Software | Microgaming, Evolution Gaming |
Games count | 300+ |
Games except slots | Poker, blackjack, roulette, baccarat, bingo, jackpot, sports, life |
Deposit Methods | VISA/MasterCard, PayPal, Neteller, Skrill, EcoPayz, Entropay, PaySafeCard, Wire Transfer |
Withdrawal Methods | VISA/MasterCard, PayPal, Neteller, Skrill, EcoPayz, Entropay, Wire Transfer |
Time of withdrawal | Entropay-3-5 days, other methods-instantly |
Limits for withdrawal | Min 10€, max 120000€/day (100000€/day for downloadable app) |
Account Currency | GBP, EUR, USD, CAD, NOK, JPY, CHF, RUB, SEK |
US Traders Allowed | |
Mobile application | |
Mobile version | |
Security | 128-bit SSL digital encryption, 3D and secure, by ecogra, court, or, in gamcare, treatment of gambling addiction, anonymous players |
Overall Score | 6/10 |
32Red Full Review
Contents
- 1. Casino platform
- 2. Bonus policy
- 3. Replenishment and withdrawal of funds
- 4. License and regulator of the casino
32Red is a classic European Internet club. The operator is distinguished by a purely British sense of humor, commitment to traditions and loyalty towards clients. The casino has existed for over 15 years and has a small but loyal audience.
Should we rely on the opinion of gamblers and invest our money in the casino? What if Red32 is a well-disguised scam, hiding behind the activity of marketers and lawyers? Let’s take a closer look and try to find out.
Casino platform
The platform got its name from the management company – 32 Red Ltd. It entered the market in 2002, combining 4 products: a casino, a poker room, a bingo and a bookmaker’s office. Moreover, unlike the majority, the operator staked not on sports, but on slots. And, despite the lack of pretentiousness (the collection of entertainments here is quite modest), the club is popular in certain circles.
The service is predictably cross-browser and multilingual, it is adapted to different screen resolutions and operating systems: Windows (computers, tablets), Android (smartphones), iOS (iPads, iPhones). 32Red also has offline versions that work without Internet connection (they are also designed for mobile and desktop devices). However, the layout quality is far from perfect (for example, the content of the website does not always adapt to the screen resolution, and some pages do not open).
The platform security is provided in a traditional manner: all transaction data is encrypted using the SSL standard, and all payments are also protected by 3D Secure.
32Red Ltd supports such independent human rights organizations as eCOGRA, IBAS, ODR, as well as the anti-ludomania program, promoted by GamCare, Gambling Therapy, Gamblers Anonymous (tests for users, setting game limits, as well as links to websites of partners that provide assistance in this matter).
In addition, we have not found any information on territorial restrictions in the Terms and Conditions and other documents. During registration it was possible to specify almost any country. It turns out that residents of all countries can play at 32Red.
Online version of the casino
The official website of 32Red is designed in traditional minimalist “British” colors with the predominance of red. The website looks serious and is not very colorful, however it contains a large amount of information: in addition to the provider information, it gives detailed descriptions of all categories of gambling entertainments, links to partners, names of regulators and numbers of gambling licenses of the club, game reports, as well as club policies.
The menu is systematized and easy for navigation. However, some sections seem to be duplicative.
The game library of 32Bet contains a little over 300 titles: basically, these are standard slots, a good set of card games (Baccarat, Blackjack, Poker), as well as Roulette, Bingo, Live and jackpot games. Everything, except for the last two categories, is available in demo (free, test) mode, but you can try it only after registration and authorization with the website/the application.
The graphics are quite good, but the provider still needs to improve the speed: it takes several minutes for some pages to load.
In general, the service makes no pretense to the uniqueness, but it is distinguished by its humorous presentation (even the introduction to such a serious document as the Terms and Conditions is formulated in a funny way).
Mobile version
As mentioned above, 32Red Mobile is available in two formats: online (this is a mobile adaptation of the official website) and offline (this is a downloadable application that allows you to use the service without Internet connection).
In the first case, the product is not very different from the browser version described above, only the website elements are arranged in a slightly different manner (for example, the games are not in a row, but under each other). Therefore, we will not dwell on the online version.
As for the second format, it is a separate application, with its own advantages and disadvantages. The offline 32Red Mobile is downloaded to a Windows/Android/iOS device from the club’s official website or from Google Play, App Store and iTunes stores. The program weighs several Mb, so it practically does not affect the performance of the telephone.
The product line contains a lesser amount of products, since not all games are optimized for offline mode. But the operating speed is much better – due to the fact that the content is not loaded constantly from the server.
Since the APK is part of the 32Red product range, if you have an active account, re-registration is not required and is not even recommended (so that you are not accused of creating a duplicate account, which is considered fraud and leads to closing the account). You can log in using your login and password.
Downloadable version
The provider has spared no effort to create an offline PC-agent. This format has such advantages that still are not available to the mobile or browser versions.
First of all, it guarantees safety. When you enter your data on a computer, you can be sure that they will not be transferred to a third-party organization (of course, provided that you have a good antivirus). When installing the APK, you authorize Google and Apple to access certain folders of the device, from which they collect information about you for marketing and research purposes (and there is no guarantee that it will not be transferred to third parties). Well, as for the browser, there is nothing to talk about: an open network is always a risk.
Secondly, it offers better graphics, which weighs more and therefore cannot be placed on the server or mobile device (it just slows down the service). When using a computer, everything is much simpler: the components are unpacked in the root folders, which have a lot of space, and do not affect the performance.
However, the PC agent is not popular with modern operators because of its dependence on one geographic point, while the mobile format can be used anywhere.
Live casino
The Live Zone at 32Bet is divided into 4 sections: Blackjack with betting limits of 0.3-2,000, Roulette with a minimum of €0.1-1, Poker (Texas, 3Card, Caribbean), where you can spend from €0.5 for one game, and Dream Catcher (something like the Wheel of Fortune) with the highest maximum of €5,000.
Traditionally, the majority of games are card entertainments (there are several dozen), the other sections contain one or two products.
The lobby is quite convenient and is configured by several parameters: screen resolution, sound on/off, live stream stop/recording, and color design. There is also a traditional option of adding events to the list of active games – for gamblers who like to play several games at the same time and switch between them.
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You can read the rules in the FAQ section, which is different for each “live” entertainment. In addition, there is an online chat, although croupiers communicate primarily in English.
Presented game developers
32Red Ltd. is committed to traditions and therefore cooperates only with a few developers of gaming software, mainly with Microgaming and Evolution Gaming.
Considering that the company does not compete with other international operators, it can afford such stability. However, to attract a wider audience, it is required to develop a partner network, because the lack of variety in the content “kills” the public’s interest.
Personal account
Registration with 32Red Casino comprises 3 steps:
- You need to generate your login and password, as well as to specify contact details – telephone number, mail and date of birth. Besides, the operator verifies whether there are similar numbers and electronic formats in reality (maybe with the help of third-party databases), and if you have indicated wrong characters at the first stage, the system will return you to the beginning upon completion of all three steps.
- You need to complete the form, indicating your personal details: full name, exact address with an index.
- You need to adjust settings (currency, language) and notifications.
Upon completion of this procedure, you will be transferred to your personal account. It contains a minimum of information: only a balance summary with the ability to open a more detailed history, the details specified in the form (they can be edited) and the login/password reset function.
You cannot change the currency selected during the registration, as it is attached to the personal account and the game account.
You can switch between the profile and the game lobby by clicking on the logotype and user’s avatar, respectively.
Bonus policy
Despite the fact that the platform combines several services, the bonus program for each of them is quite diverse. Of course, 32Red has no promotional codes, but all other types of promotions are available.
Let’s consider each of them separately.
Non-deposit bonus
32Red provides a non-deposit bonus in the form of free 10 euros for betting, which you receive immediately after registration. Bonus funds must be collected within 7 days, after which they become void. The maximum payout, if you agree to accept the gift, is €100, even if you have played for your own money.
Deposit bonuses
In addition, the start package offered by 32Red includes a bonus for the first deposit of over €10: plus €32 to the account. Each subsequent deposit can bring the same amount, but you will not get more than 160 euros. The wager is pretty severe here: x50. Therefore, many players do not use this promotion, choosing the non-deposit option.
Note: the start package is not valid if you have made a deposit using a bank card or PayPal.
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Regular bonuses
There two types of promotions:
- Ruby Tuesday: double loyalty points (we have described them below, in the section “Club of players/Loyalty program”) on Tuesdays when playing slots.
- My Red Rewards – daily individual offers with the Fair Play option (you can refuse wagering at any time and withdraw funds won using the deposit, and not the bonus funds, without fulfilling the promo conditions).
Tournaments
The tournament bracket of 32Red Casino includes 10-20 events per month. Most often these are progressive jackpot tournaments, but there are also slots competitions for a fixed prize pool.
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Winnings are distributed among the leaders of the rating, which is updated every 24 hours.
Club of players/Loyalty program
The loyalty program of 32Red does not offer anything new. This is the standard accumulation of bonus points – Red Rubies (RR) – and the achievement of levels:
- Bronze – 50 RR.
- Silver – 100 RR. It gives +10% to RR.
- Gold – 5,000 RR. It gives +20% to RR.
- Platinum – 10,000 RR. It gives +50% to RR.
- Club Rouge – by invitation only. It gives up to 200% to RR and other benefits (extended deposit bonuses, VIP events, trips, dinners, etc.).
Rubies are also given on the player’s birthday (their amount depends on the level).
Every 1,000 points equal to 10 tokens that are used to make bets at the casino and live casino.
Note: all unused points will become void 90 days after crediting.
Replenishment and withdrawal of funds
There are several ways to replenish your account at 32Red: VISA, MasterCard and PaySafeCard, PayPal, Neteller, Skrill, Ecopayz, Entropay, Wire Transfers.
In addition to the online service in your personal account, a complete list of methods can be found in the Banking section on the official website. Here, each service is described in detail: fee, order of use, requirements, etc. By the way, as for the fee: in addition to the one charged by the payment system (despite the 0% stated on the operator’s website, practice shows that it may be charged), the company has the right to compensate for the costs caused by the player.
There is almost the same number of withdrawal methods, with the exception of PaySafeCard. Your withdrawal request must first be approved by the administration. For this purpose, you have to pass the verification procedure (confirmation of identity). If you manage to provide the necessary documents in a timely manner, it takes 1-2 business days.
Note: the company’s servers work according to the United Kingdom time and process information during working hours in London.
The casino supports 9 conventional units, including not only traditional Euro, Dollar and Norwegian krone, but also the Russian ruble, as well as the Japanese yen.
Complaints about withdrawal
In their comments about 32Red, users often complain about an unreasonably long document handling time. For example, in Skrill, instead of the stated 48 hours, the gambler had to wait almost 60 hours. In addition, the technical support requests a lot of documents (it should be noted that the verification procedure always annoys casino clients, but is a mandatory procedure).
There are complaints about specific payment services, for example, Neteller, which are strikingly inconvenient and hard to understand.
As for the actual receipt of the winnings, we have not found any negative comments about 32Red. Despite that the operator delays verification procedure, it still allows to withdraw funds.
License and regulator of the casino
The operator has received licenses to carry out gambling activities in the casino, sports and poker direction from two well-known and respected regulators:
- Government of Gibraltar (no. 019),
- United Kingdom Gaming Commission (no. 000-039430-R-004).
It means that the software used by 32Red Casino is licensed, not self-written. So, this provides at least some guarantee of honesty and randomness of the game process.
Complaints against the casino
In addition to the withdrawal procedure, the users are unhappy with the quality of the service. Firstly, the casino has a lot of bugs: the program hangs up and crashes (sometimes at the most inappropriate moment – for example, during a tournament), slow loading, cancellation of bets without their return to the account owner, etc.
Secondly, many gamblers believe that the operator falsifies the results, reducing the return rate.
Thirdly, the casino has a vague service delivery policy (Terms and Conditions), which makes it possible to freely interpret certain situations.
Furthermore, some visitors of forums (thematic platforms) criticize the red color of the website/application, which makes their vision go blurry (although we believe that this is a subjective opinion, especially considering the colorful design of most European clubs).
In general, 32Red cannot boast of a good reputation.
Where to complain against the casino
If you have any claims to 32Red Casino, you should first send them to the support service (this is a mandatory step, without which it is impossible to contact other authorities). This can be done by e-mail at complaints@32Red.com (this email box is designed for this purpose) or by contacting an online consultant.
A manager will ask all clarifying questions and will ask to confirm the information with screenshots or documents, if necessary. After that, he will send a request for consideration (it is clear that time frames depend on the complexity of the situation, but should not exceed a couple of weeks).
If the answer of an average executive does not satisfy you, your claim will be redirected to the head of the department, whose answer will be the final verdict of the company.
Then you have the right to contact the casino regulator (in this case there are 2 of them – Government of Gibraltar and United Kingdom Gaming Commission) or such an independent organization as eCOGRA, IBAS, ODR. By the way, the latter are not obliged to consider your complaint and may refuse without giving any reason.
But in any case, before taking any action, you should carefully study the casino’s policies (primarily, Terms and Conditions). You need to do it to ensure that your requirements do not contradict their rules.
Casino support service
The support service of 32Red is available via 4 channels:
- Free international number 0808 180 3232 (24/7).
- E-mail (support@32Red.com).
- Online chat (it is also available around the clock and seven days a week).
- Social networks.
In general, managers respond quickly, but there are delays in handling financial issues. In addition, players note that their answers are somewhat ambiguous and sometimes even confusing.
Terms and Conditions
Terms and Conditions are the most important document of any casino. They provide interpretations of controversial situations and spell out the rules for using the resource, violation of which may result in that the player’s profile is temporarily/permanently blocked.
32Red does not state many specific requirements in the T & C, which creates freedom of interpretation and, if desired, an opportunity to cheat (which causes discontent among gamblers, as we have seen in their comments).
Let’s consider a few sections so that you can understand what we are talking about.
Sectiion 5. Account data confidentiality
The user is solely responsible for maintaining the confidentiality of his/her login and password. Upon authorization, all actions are considered to be performed by the user, even if it turns out that his/her personal page was hacked.
The operator has the right to close the client account without refund, if it turns out that you have transferred your account details to someone.
And all claims to 32Red will be considered groundless if other people used your account – even if you have unintentionally given them your account details.
Section 14. “As is”
All the resources and services of 32Red are provided “as is”. This means that the casino client accepts all the risks and will not require any guarantees from the operator (except as provided by law). For example, that the website/application will be available at any time.
Moreover, the club administration is not responsible for damages/losses incurred as a result of software errors or information losses.
Section 18. One account per player
A player can not open more than one account with 32Red, even if he/she registers with different versions of the club (for example, online and a PC-agent). If this condition is not respected, the profile will be frozen.
Section 19. Account sharing
It is also prohibited to share accounts, as well as personal information (we have already mentioned this above).
Section 23. Account blocking/closing
The provider may, at its discretion, temporarily or permanently block the account of any player. Moreover, this may be done without prior notice and explanation.
And considering that other paragraphs of the Terms and Conditions are also vague, this creates unlimited possibilities for closing any account, for example, the one that shows great results in slots.
32Red: scam, fraud or fair casino?
Unfortunately, 32Red has demonstrated not only commitment to traditions, but also disrespect for its players. The operator has kept all the content from the past (Microgaming software, the PC offline version, etc.), but cannot maintain the service at a decent level. Such things as technical problems, lack of diversity in the game collection, an inconvenient withdrawal procedure form an uncomplimentary opinion about the club.
At the same time, it offers quite a good bonus program and convenient usability. Plus, you can use several services (poker room, bookmaker’s office, casino, bingo) on the same platform.
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Summarizing the above, 32Red is not a scam, but the casino needs to be seriously updated not only in terms of its exterior envelope (design), but also in terms of content.
Conclusion
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It is up to you to decide whether it is possible to with at 32Red. However, some users claim that the game process is boring, and the return rate of the machines is weak. Therefore, only the most patient player has a chance to get winnings.
We will give the project 6 points for the shortcomings related to reputation, technical flaws and the quality of work of the technical support.
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